They need help.
You need a break.
SafeLineCare is a dedicated tech support line for your aging parents. Patient humans, no jargon, and scam protection built in — so you can stop being the family IT department.
Built by StopTheScam
Protecting seniors since 2022
You love them.
But you can't keep doing this.
The printer won't connect. Something popped up on their phone and they're worried it's a virus. They can't find an email. The TV is “broken” again.
You get the call right when you sit down for dinner. Or in the middle of a meeting. Or while you're putting the kids to bed. And you help — of course you do — but 45 minutes later you're drained and the guilt is still there.
What if there was someone they could call instead? Someone patient. Someone kind. Someone who actually has time?
How it works
Three steps to peace of mind
Set it up in minutes. Your parents get help for years.
You sign up
Create your account and tell us about your parent — their name, their phone number, and the tech they use.
Share the number
We give you a dedicated support line. Save it in their phone as "Tech Help" — so they always know who to call.
They call, we handle it
Patient, jargon-free help every time they call. And if the issue is complex, a real human steps in.
Everything they need
Support that actually feels supportive
No call centers. No hold music. No “have you tried turning it off and on again.” Just patient, human help.
Available around the clock
Evenings, weekends, holidays — whenever they need help, someone is there. No appointment necessary.
Patience is the whole point
We never rush. Every question is a good question. We explain things as many times as it takes.
Real humans when it matters
Most issues are handled instantly, but when the situation calls for it, a real person steps in.
Scam protection built in
Our software helps catch suspicious calls, texts, and emails before they become a problem.
Help with everything
Phones, computers, email, streaming, printers, video calls — if it has a screen, we can help.
You stay in the loop
Get summaries of what your parent called about, so you know what's going on without being the one on the phone.
From families like yours
“I finally stopped dreading the phone ringing.”
“My dad used to call me three times a week about his iPad. Now he calls SafeLineCare and actually enjoys figuring things out. The patience they have is incredible.”
Jennifer M.
Daughter, Austin TX
“Mom was almost scammed by a fake Microsoft pop-up. SafeLineCare walked her through it, installed protection, and now I sleep better at night.”
Robert K.
Son, Portland OR
“Worth every penny. I was spending hours every weekend troubleshooting my parents' devices. Now they have someone who's actually patient with them.”
Sarah T.
Daughter, Chicago IL
Pricing
One plan. Everything included.
No tiers, no upsells, no surprises. Just peace of mind for less than a dollar a day.
SafeLineCare
- Unlimited phone support — call as much as they need
- Patient, jargon-free help with any device
- Real human support for complex issues
- Scam protection software included free
- Call summaries sent to you
- No contracts — cancel anytime
14-day money-back guarantee. No questions asked.
Questions & answers
Everything you want to know
Virtually anything tech-related. The most common calls are about smartphones, email, video calling (FaceTime, Zoom), TV and streaming setup, computer issues, printer problems, and suspicious messages or pop-ups. If it has a screen, we can help.
Our support system is designed to be patient, clear, and conversational — nothing like a typical call center. For straightforward questions, your parent gets help immediately. For anything more complex, a real person joins the call. Either way, your parent is never left feeling confused or rushed.
That's exactly who this is for. We're designed for people who find technology frustrating or overwhelming. Your parent just needs to be able to dial a phone number — we handle everything from there. No apps to install, no accounts for them to manage.
We include our scam protection software at no extra charge. It helps identify suspicious calls, texts, and emails before they become a problem. We also coach your parent during calls on what to look out for, so they become more confident spotting scams on their own over time.
No problem at all. If they call from an unrecognized number, we'll verify their identity and help them just the same. We can also add the new number to their profile for next time.
Absolutely. There are no contracts or commitments. You can cancel anytime from your dashboard. We also offer a 14-day money-back guarantee — if SafeLineCare isn't the right fit, we'll refund your payment in full, no questions asked.
They were there for you.
Now be there for them.
You don't have to choose between your own life and helping your parents with technology. SafeLineCare gives them the help they need — and gives you your evenings back.
14-day money-back guarantee. No contracts. Cancel anytime.